PRIVACY POLICY
Effective Date: 6/9/26
USA Home Improvement Solutions, Inc. (“we,” “our,” or “us”), including USA Metal Roofs, Shingle Planet, and USA Gutters, respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, and protect information you provide when visiting our website or communicating with our business.
Information We Collect
We may collect personal information when you:
- Submit a contact form
- Request a roofing, gutter, or exterior home improvement estimate
- Request information about our products or services
- Contact us by phone, email, or text message
- Visit our website
Information collected may include:
- Name
- Email address
- Phone number
- Address, ZIP code, or service location
- Message or inquiry details
- Information about your requested roofing, gutter, or exterior home improvement project
- Information you voluntarily provide
How We Use Your Information
We use the information collected to:
- Respond to inquiries
- Provide information about our products or services
- Schedule or follow up regarding estimates, appointments, or project requests
- Communicate regarding roofing, gutter, or exterior home improvement services
- Provide customer service and support
- Improve our services and website experience
SMS and Text Messaging Communications
If you provide your phone number through our website or other communication channels, you may consent to receive SMS messages from USA Home Improvement Solutions, Inc., USA Metal Roofs, Shingle Planet, or USA Gutters regarding your inquiry, estimate request, appointment, service updates, or promotional offers.
SMS communications may include:
- Appointment confirmations
- Follow-up messages regarding inquiries or estimate requests
- Customer service communications
- Project-related communications
- Occasional promotional messages
Message frequency varies. Message and data rates may apply.
You may opt out of SMS messages at any time by replying: “STOP” to any message you receive.
After you send the STOP message, we will send a confirmation message acknowledging that you have been unsubscribed.
For assistance, reply: “HELP” or contact us directly through our website.
No Sharing of Mobile Information
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.
All categories exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties.
Cookies and Website Data
Our website may collect limited technical information such as:
- Browser type
- Device type
- Pages visited
- General website usage data
This information is used only to improve the functionality and performance of our website.
Data Security
We take reasonable precautions to protect the information submitted through our website and communication channels.
However, no method of transmission over the internet is completely secure.
Your Privacy Rights
You may request access to, correction of, or deletion of your personal information by contacting us.
Changes to This Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.
Contact Us
If you have questions regarding this Privacy Policy, you may contact us at:
USA Home Improvement Solutions, Inc.
Phone: 1-877-872-3398